Product Manager | Exploring AI-Powered Product Development | PM Fellow at Product Space
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<img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c371127c-cc11-4f56-a0f6-0f3dbcfb0291/a836e3c1-3504-4154-86f5-d89d07b55394/Gmail_icon_(2020).svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c371127c-cc11-4f56-a0f6-0f3dbcfb0291/a836e3c1-3504-4154-86f5-d89d07b55394/Gmail_icon_(2020).svg" width="40px" /> **E-mail**
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💼 Resume
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Work Experiences
As a **Product Manager **at Wishfin:
- Spearheaded the development of an advanced Lead Management System, boosting sales by 35% and call efficiency by 40%.
- Improved LMS usability and integrated real-time performance tracking for sales managers.
- Led integrations with top financial institutions including Amex, Hero Fincorp, Poonawalla Fincorp, SBI, Axis, Bajaj, and DBS.
- Conducted virtual and on-site audits ensuring regulatory compliance and process accuracy.
As a **Software Engineer **at AutoPe Payment Solutions:
- Led a team of 6 members in the development and successful launch of the Delhi Metro Rail Corporation's (DMRC) official app, Momentum 2.0 with a ****total reach of 5M+ users.
- Demonstrated effective product management skills, ensuring timely delivery and adherence to quality standards throughout the development lifecycle.
- Revamped the Customer Relationship Management (CRM) Dashboard for Indian Railway Catering and Tourism Corporation (IRCTC) Merchants, optimizing usability and visual appeal.
- Collaborated with stakeholders to understand user requirements, leading to a more intuitive and efficient dashboard that streamlined merchant operations.
As a **Product Analyst **at Axestrack Software Solutions:
- Designed end-to-end B2B SaaS control tower solution for live exception handling of the logistic clients.
- Increased uptime by 30% for the client and introduced a new business channel for sales.
- Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 5 departments and cut down paperwork by 75%.
- Conducted workload assessments and devised new operational processes that led to a 30% increase in productivity.
- Prioritized and created a product roadmap for a quarter and introduced a sprint framework of development.
As a **Front-end Intern **at TCR Innovations:
- Implemented the skills and designed an Online Ed-Tech Website named "The Devz Projects".
- Applied responsive web design principles to ensure that the website renders well across multiple devices.
As an **Operations Intern **at Career Ireland:
- Achieved 37% growth in sales and maintained customer loyalty by forging long-term relationships based on prompt and courteous services.
- Reported emergencies, meeting delays, and carrier schedule changes to customers and supervisors.
Skillset
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